The currency is dependant upon the selected site. When on the U.S. site, all currency is in US Dollars and is in Canadian dollars on the Canadian site. The sites also dictate the destination country that the products may be shipped to.

Use the Shop By Vehicle sidebar gadget to select a vehicle and the click the Shop button. You will be taken to the Shop By Vehicle page listing all the available items for the selected vehicle.

Once the required item has been found, click on the Add to Cart button and the item will be listed in the Cart sidebar gadget. When you are finished shopping, click on the Checkout button in the Cart gadget to initiate the checkout process. You will be required to fill in forms with the required information to process the order.

In-stock items are usually shipped on the same day if the order is placed before 11AM Eastern Standard Time. Shipping is available to the 48 contiguous U.S. states and Canada. It most situations, shipping is also available to Alaska and Hawaii.

The carrier is United Parcel Service unless a situation arises that requires the use of another carrier. Standard ground shipping is used unless it is not available to a destination or the shipment has been negotiated to use another rate service.

If you need to return or exchange an item, please contact a Customer Service representative for a Return Authorization Number and return instructions by visiting the Contact Us page.

We will accept returns within 30 days of delivery. To be eligible, only unused product in the original packing, that has not been installed, can be returned. Please view the Return Policy for more information.

Currently we accept Mastercard and Visa credit card payments. Business customers may be able to set up other payment methods.

We understand the importance of privacy to our customers and visitors to our web site. That is why we will not give or sell confidential or personal information about our customers to any third party that is not affiliated with their transaction, except as required by law or as necessary to provide the product.

The information that is collected on our site about our customers is used in order to fulfill the transaction. If personal information has been entered but the transaction is not followed through, that information is discarded.

Shipping Address information is collected in order to properly calculate the shipping rates, shipping availability and any applicable taxes along with identifying the destination of the ordered products. Billing Address information is collected in order for us to be able to contact the customer pertaining to their order. Credit Card information is used as the payment method to bill the order amount.

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have legitimate business need for that information.

We retain information about our customers as necessary for business purposes and as required by our payment processing institutions. This is so that we may process orders and be able to provide payment information for claim requests.

Information is provided to the carriers for shipping and to our payment processing institutions in order to process payment and provide delivery of the order. Although the third parties we interact with are reputable organizations, iBrakeParts.com is not responsible for any misuse of any of the information that was provided to the third parties in order to fulfill the transaction.

iBrakeParts.com servers are currently located in Canada. These Internet servers, and their supporting systems, employ generally accepted information security techniques such as firewall's and 128 bit SSL encryption to appropriately protect confidential information from unauthorized access. iBrakeParts.com adheres to the PCI DSS policy which can be found at the following link: https://www.pcisecuritystandards.org/security_standards/download.html?id=pci_dss_v1-2.pdf

Becoming an iBrakeParts.com Business to Business Partner benefits organizations that will be making larger volume purchases. If you do not already have an iBrakeParts.com account, simply click on the Register button in the B2B section of the Home Page. You will be taken to a registration request form. Please fill it in and submit the application. If you already have created an account, please login and proceed to Manage your account at the top right of the page. Select the Support tab and check the Business to Business upgrade option and submit the request.

An iBrakeParts.com Account Specialist will review your submition to see if your business qualifies and will contact you shortly thereafter.